Undelivered delivery

Order number ***0

Let me tell you who and what was the delivery for ,i requested it and it was for my parents in laws who stays at that particular address I needed to urgently get food to them because of my ****her in laws medical conditions and they did nothave any food and then in the early hours of the 11th of July he passed away and no checkers they did not receive a delivery as the complex is a security complex and you need to call them so that they can be notified I need to see who has signed the delivery note because it was not one of the occupants of the flat in the security complex

I am going to social media with horrible Service

Sent from my iPhone

On 12 Jul 2020, at 08:25, *** wrote:

This order has not been delivered I want to see the delivery note

Sent from my iPhone

On 11 Jul 2020, at 12:26, "***" <***> wrote:

Hi Zelda

Thank you for reaching out and I do apologize for any concern that you may have experienced.Our Help Centre has been inundated with queries, which has resulted in delays in responding to our customers on all channels.

We've reviewed you order (***0) and I can confirm that it has been delivered.

I do understand that you placed the order earlier and generally speaking orders should arrive within 60 minutes.We apologise for the delay with your Sixty60 delivery.

We've experienced a surge in order volumes, which is affecting the speed of delivery.

We're doing everything in our power to get your order to you as fast as possible.

Apologies once again,

Jo-Ann Rhoda

The Sixty60 Team

***