UNBELIEVABLE CHECKERS HYPER HORROR

Good day On Friday the 14 August 2020 i went to Checkers N1City to get some essentials there was a bargain box my daughter spotted a pyjamas that she was interested in , we found the bottom pants of the pyjamas but not the top however we searched in the bargain box we found the full set but it was priced seperatley 70 for the bottom and 70 for the top which i did not understand anyway i added to my basket and thought i will inquire at the till point, which i did the cashier could not assist however she called the front till controller she came and i explained my query she did not acknowledge me and responded to call the supervisor which deals with non- food items, the que at the till was getting longer and customers becoming frustrated i apologized to the people behind me and said i am inquiring on a price of a specific item i am sorry. i then spotted the front till controller at the money market kiosk on the phone i went over to her and asked if she was calling the supervisor she responded by saying NO someone went to go and call the supervisor i then explained my query again she became defensive and said that the price is 70 +70 for top and bottom i said that does not make sense but she said the supervisor wilL be coming to actually tell me the same thing so I responded by saying that you actually will let a que of customers stand still just to get a supervisor to tell me the same thing where as you could have told me at the till or cancel the transaction and let the cashier help the other people in the que and assist me on the other side. I asked her what is her name she said "you can see my badge Athena Jacobs , the supervisor of the the non goods finally arrived which is Gloria Helderberg which did not acknowledge me but was talking to the cashier saying that these pyjamas there were such alot of tops and bottoms missing of different sizes basically speaking out aloud as to what is happening behind the scenes you can imagine how the other customers are complaining and cursing in the que . I said OK dont worry just leave it i will just take my essential goods I requested to buy my data and required a 1 Flash voucher as well,before handing over my bank card for payment, Athena did not understand what i wanted and directed me to another que which was the money market que. Athena Jacobs clicked her lips and said i dont have time for this whilst standing in the money market que she passed me by with her collegue on her way to lunch with Rolls chicken and coleslaw and was not worried about me being the customer and the way she treated me but only her lunch.

I have never been so humiliated. This is really an embarrassment Checkers for such a major Retails store and one of the major stores in the Western Cape. During these difficult times this lady has a job that she does not appreciate at all there are thousands out there looking for work and I am sure who will treat customers with respect. Other people i am sure wont even treat an animal like this . How can this be repaired with your staff that has this kind of mentality .

SHOCKING SHOCKING SHOCKING

I believe Mr Van de Merwe and Mrs Samuels are the senior managers of this store ,please advise how you going to repair this damage that this does not happen to other customers , you have your hands full now.