Unapologetic Client Service

Frequent shoppers at N1 City Mall u would expect some kind of communication should trading hours change. Well this was not the case on 6 April 2015, got to Checkers Hyper doors to find it closed at 3 whereas the sign said 17:00. After waiting 30min for a Manager, a Trainee mangers approaches us just to say sorry we will not be changing the hours, they forgot to put a notice on, their staff was only booked till 3. Patriots that chose them instead of Pick 'n pay, well now we all know that their clients are not valued. Friendly staff was Non existent... They allowed a group of shoppers in a few minutes before. I hope that this is not normal behavior for all Checkers staff because they might as well close their doors.Checkers could probably have increased sales as there was more than 20 people standing and waiting hoping that someone will think of the customers but no one could care