HK
Haley K
1 reviews | Active since Apr 2014
28 Jan 2015, 20:57
Unacceptable incorrect pricing over & over again
This is happening too much! Products on special scan incorrect, I tell the cashier, she calls the supervisor who scans/reverse the products and at the end I ended up paying for 1 too many (at the incorrect price!). I then had go back in and complete a book to be refunded. At another store I bought a \buy 2 and get 1 free"- doesn't happen at the till! The cashier decided it had to be the specific variant"
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Checkers & Checkers Hypers's replyOfficial
29 Jan 2015, 16:34Hello Chivago,
On behalf of the Checkers supermarket chain, I would like to apologise for your experiences at Checkers Noordheuvel and Wilrogate supermarkets.
As a customer driven business, Checkers understands the importance of providing customers with products at the correct promoted price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your experiences at Checkers Noordheuvel and Wilrogate supermarkets.
As a customer driven business, Checkers understands the importance of providing customers with products at the correct promoted price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply29 Jan 2015, 16:34
Official
Hello Chivago,
On behalf of the Checkers supermarket chain, I would like to apologise for your experiences at Checkers Noordheuvel and Wilrogate supermarkets.
As a customer driven business, Checkers understands the importance of providing customers with products at the correct promoted price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your experiences at Checkers Noordheuvel and Wilrogate supermarkets.
As a customer driven business, Checkers understands the importance of providing customers with products at the correct promoted price. The details of your experiences will be brought to the attention of Divisional Management for investigation. One of our representatives will be in touch with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations