Unacceptable behaviour

The tellers want us to do as they want not as we want as they’re doing us a favour. Feels like a Shoprite downtown. They’re more concerned about their hair and boyfriends then us customers especially the black girls(if I may so myself and I’m as African as they come). I feel these companies are too rich they don’t care about customer service anymore cos if they did they would train their employees to prioritise their customers.