Treated like a ********

after a few attempts to paying for my groceries,I was told the FNB was offline & needed to pay cash, leaving my groceries behind I went to the ATM, returning with cash, I was told they back online & I can pay by card, I got the SMS confirming payment, only for the till to go off & could not be restarted. After standing more for 1:50 minutes in front of the managers office like a ********, I was told, I needed to have the groceries rescanned & to pay cash & collect refund next day. To prevent my wife & 3 small children any more stress, I did so. After paying cash(double) , my wife went to put the groceries in the car, while I left my detail. she was chased after & told she did not pay. Humiliated she returned to the store & I showed POP. The next day, I was told the money was not banked & I need to wait 7 days, I called FNB who confirmed payment was banked. After rechecking I was reimbursed. IS THIS HOW CHECKERS TREATS THEIR LOYAL CUSTOMERS! WHY WAS I FORCED TO PAY FOR THEIR MISTAKE, WHEN THE CASHIER CONFIRMED THAT THAT TILL