1 reviews | Active since Nov 2013
Till number 14
Terrible service with staff with an attitude that is disgraceful<br> <br> Lerato our cashier could not even speak English properly. How she was employed is beyond me. I was extremely sick and we came in quickly to buy a few items. We purchased the special of Cadbury chocolates 80g x 2. 1 being the 88g caramel. However the chocolate was directly above the sign of the special and logically if you only sell the bars in 88g then the special must apply WHY ELSE PUT IT WITH YOUR SALE ITEMS. <br> <br> We went to the till where I asked Lerato how much the chocolates were she could not understand. I had to ask her 2 or 3 times. The packing lady and Lerato take out the pamphlet. I could barely stand by this point my mom asks them to please just go to the isle situated quite close. Lerato then says no. They took their time looking for the chocolate in the detergents and other sections of the pamphlet. <br> <br> She begins to explain the 80g vs 88g to us. We understood this however she didn't understand us once again. The manager comes to assist. Lerato then behind the manager is laughing hysterically at my mom for trying to explain. I said thank you to the packer 3 times upon taking the bag and she ignored me
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Centurion Lifestyle Centre. As a customer driven business, Checkers understands the importance of providing customers with superior service and we apologise for the manner in which you were treated by the cashier in this instance. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience at Checkers Centurion Lifestyle Centre. As a customer driven business, Checkers understands the importance of providing customers with superior service and we apologise for the manner in which you were treated by the cashier in this instance. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with your shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations