Thumbs-up to Checkers

I had a problem with a recent purchase from the Centurion Mall Checkers Hyper. A technical glitch resulted in my Xtra Savings card not registering and I did not get the discount I should have. I discovered this when I got back home and logged a complaint on Checkers' website. Within a few hours I received a phone call from one of the store managers to get the matter sorted out. I also received a follow-up call from their head office to check if some one had contacted me. It was a rather pleasant surprise to receive such prompt response from such a large organisation. Confirmation as to why I do most of my household shopping at Checkers.