1 reviews | Active since Jun 2018
They choose your product, not you.
Following the initial semi okay, but kinda poor service with the one or two out of stock products after ordering, I honestly decided that I was wasting my money with this service because you just never seem to get what you want. So I decided to give it one last go, I made sure everything showed they had stock, made sure all the alternatives selected was acceptable due to dietary restrictions and place a rather small order but left no room for error. I was so wrong as the main food product which was thoroughly checked due to my allergies was ignored and replaced not by my alternative selection but what they felt like sending. Needless to say it is full of the ingredient I'm allergic to and have tried multiple times to phone the helpdesk for assistance but the phone just keeps ringing. The app will be deleted as soon as I have received any form of communication from the store or anybody willing to answer the phone for that matter, and I suggest that you either don't use it to begin with or accept your fate with horrible customer service, wrong products and 0 feedback, unapologetically so.
