TERRIBLE SERVICE AND REGULAR MAJOR OUT OF STOCK ISSUES

Terrible service. OUT OF STOCKS appear more and more frequently (regardless of time of day you place order) Today's order was due to arrive at 14h00 and eventually after numerous calls to the help line I was told 15h28 would be new delivery time. Its now 16h25 and nothing yet. They DO NOT use the alternatives one selects, and the most BASIC products are continuously out of stock. I think this reflects on laziness on the part of the people putting together the shopping orders. At least at Woollies they ALWAYS replace with SOMETHING similar just a different brand possibly. I cannot WAIT for Woollies Dash to give this Checkers set up a serious run for their money. Totally disappointed in the ongoing lack of stock, the ongoing lack of using Alternatives chosen, and now late delivery thrown into the mix of dissappointments.