pK
pontsho K

1 reviews | Active since Mar 2009

05 Mar 2015, 06:40

terrible service

I have not been so appalled in a while due to such appalling service.<br> I suppose this is the result of people that are stuck in jobs they don't like and don't understand what their jobs entail and aren't trained.<br> I was there last Saturday to purchase tickets for blacks only.<br> I asked saneliso for the que for computicket he told me doesn't know, i was amazed because he works there and he was very rude and arrogant and told me he doesnt care if i report him.<br> i eventually found the que on my own. The was no que but i was first assisted 15min later because i had to wait for saneliso n mamaneya to finish their chit chat.eventually when she helped she didnt bother to greet wasnt friendly and was arrogant and made me feel like i am a nuisance and disturbing and didnt need to be served.these too better be addressed formally and i demand an apology personally from them for their rudeness. I am a customer and bring value and revenue.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply05 Mar 2015, 15:22
Official
Hello prisssy,

Thank you for taking the time to contact the Checkers supermarket chain.

We are sorry to hear of your bad experience when visiting Checkers Balfour Park. As a customer driven business, Checkers understands the importance of providing customers with good service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations