Terrible service

I don’t know if it is the Pinetown checkers or the Sixty60 service in general that is just getting worse every time I use it. From waiting over 2 hours just for an order to get picked let alone be delivered, no delay communications like in the past, not even to mention the time you hold on the phone waiting for an agent to at least shed some light on the progress of your order. How do you justify placing an order of 6 items at 12:28 and it only being delivered at 15:37 (no sms, or app alert whatsoever). I know it is pointless giving you this feedback as I have given feedback before about you guys packing rotten tomatoes on my previous order and all I got was a lousy ticket number and that’s all. With all due respect to your organisation, your service is pathetic and disgusting 🤮