Terrible Customer service

The entire month of November 2025, Checkers Burgundy Square, De grendel, Bothasig had cooked corned beef tongue in stock. As from 15 December 2025 they had no cooked corned beef tongue in stock. Everytime I went to the Store I was told by the deli staff and I quote "Mam, we placed the order come back in 2 days time", it carried on like this continuously, the morning of the 24/12/2025 @ 07h45am still no stock I then called Checkers Head Office and logged a complaint, later the morning of the 24/12/2025 a Manager called me and advised they will get the Store Manager to contact me. On the 26/12/2025 the Store Manager called me and advised they are sourcing cooked corned beef tongue for me and I will be compensated for the inconvenience caused to me. On the 29/12/2025 in the afternoon I received a call again from the Store Manager advising they are still sourcing stock and will get back to me soonest, thereafter everything went quiet, no further word from Checkers, Burgundy Square, De grendel, Bothasig. Today, I called the Checkers, Burgundy Square, De grendel, Bothasig to ask what is happening they kept me on hold until eventually my airtime of R100 ran out.