EB
Ellenore B
1 reviews | Active since Sept 2009
18 May 2020, 12:21
Tellers, please stick to speaking English and thus avoid confusion.
Hereby my apology to Thandeka Zadake for my mistake with regards to the number of Cold drinks in my trolley. I did criticise her for speaking to her colleague in their "Native Tongue" which I can speak a little of. I could certainly tell that her colleague gave her a different number of items to what I had given. However neither of them cleared the matter with me in English. That led me to call upon the supervisor, who counted the units in everyone's presence and it turned out I was wrong. In a nutshell, all I expect from staff at a till is to point out an error in English to me directly; not discuss the matter in a language not understood by all.
Helpful (0)
Replies (0)0
Replies (0)