SWORN BY CASHIER AT CHECKERS SASOLBURG INFRONT OF DAUGHTER, CUSTOMERS & STAFF

I was recently at your store with my daughter, today 18/04/2023 at 14h32 as per time on slip. I purchased a handful of items and paid at least items till(less than 10). The cashier's name is Matshogane Mokoena. As soon as I stopped to pay with an attitude and loud tone of voice she said I hope your items are not more than 10. I responded to her by saying why would I be standing at the till if the items were more than 10.She then started going off and said "RHA who do you think you are MSUNU KANYOKO ''(a swear word extremely vulgar and insulting to my mother), request for translation. I responded at this time I was very angry and shocked at the vulgar language she used and retaliated by saying the same to you msunu kanyoko. I requested for her to complete assisting me pack my things and give me change. At this moment another lady working at checkers could see there was tension and came closer. The cashier then threw my change on the till in full view of other customers, my daughter and the other lady who came to intervene. She removed the cashier from the till and asked her why she threw the change on the till. I then followed them and requested to speak to the store manager.

I shop at the store for the past 3 years almost daily. I have never accountad any issues with any cashier. It is shocking that a cashier can behave this wayin full view of other staff members,customers and my daughter. I am requesting an investigation must be done and disciplinary action must be taken. My daughter is available to give a statement of the incident as she was right next to me the entire incident. On the video footage I am certain you will be able to see the cashier throwing change on the till. I demand feedback must be issued within 48hrs. Failure to take action and provide feedback on this I will take it up on all social networks and new platforms.