Spoiled food from Gordon's Bay store and I cannot change my store on the 60 min ***

I have been ordering on checkers 60 min app and have asked for my store to change because I am receiving poor quality food from the GB checkers store. I sent photos of the food we received that day and this is the poor response I received Hi Hannelie, Thank you for sharing your experience with us, and sorry to hear this. Kindly note, that our delivery catchment area is within a 5km radius of the participating store. Taking into consideration the order volumes, staff head counts for participating Sixty60 stores. For this reason, our Sixty60 app automatically assigns your order to a particular store. We trust this information was useful, please contact us if any further help is needed.

Kind regards, Jonathan The Sixty60 Team