Specials not in stores

Checkers at Seadoone Mall and at Galleria in Amanzimtoti often do not have specials that are advertised. This is not a case that they have sold out. The product just does not appear on the shelves. One example is the Twinsaver 2 ply Toilet Rolls 18's currently on special. Both stores have not had this on their shelves. This can be taken as false advertising. Or the stores are just not receiving the specials . The fact that both give shocking service. They also have not had any gas cylinders for the Soda Stream for weeks now. Very poor service.