SIXTY60 SUBSTANDARD DISGRACEFUL SERVICE

Placed an order ***3 on Sixty 60 at 17h11 on the 13/12/2022. At 17h24, the app said shopping done. I called the call center at 18h00, to follow up as the app was stagnant on the status shopping done. Call centre advised of a technical issue with no further details. At 19h00, app still says shopping done. I am sure my freezer items would have thawed out by now. The help and submit issue function on the app is utterly useless