Sixty60 LOWEST STANDARD OF SERVICE AND DISRESPECT FOR CUSTOMERS

Worst delivery service I've ever experienced. After paying for my order the cake delivered in the worst possible condition. Clearly it fell and the driver didn't bother to exchange and return with another one. To make matters I was tracking the driver and could clearly see him stopping somewhere he clearly shouldn't have. The worst part of this experience is that the cake was a bit of a distraction for a family spending time together reflecting on a daughters, friend and fiancee's passing. How after immediately informing the customer care department via email of the disappoint in their service, do they not contact me to arrange an exchange or issue an apology. Utterly poor service.