1 reviews | Active since Mar 2020
Sixty60 is a **** and they make money buy not reversing all the monies owed to you. STAY AWAY
The Checkers Sixty60 is a good service if it works but it does not.
I ordered groceries on the 10th of February 2021 using my credit card and an initial charge of R656 was pending from my account. When the items were delivered a further R517 was debited from my credit card. I asked them why is there still R656 pending and they told me I had to wait 7 business days. They explained that they have this process of charging 15% more than your actual total because of whatever and I know this because this was not my first time buying on the app.
10 business days later and the R656 is still pending on my credit card and Checkers now claims that they only owe me R656 - R517. When I do my calculations on all the money that left my account, around R600 is still 'missing'. I explain to them that the whole R656 needs to reverse and not just a portion of it because I am just not going to accept that R600 is missing.
So I send them my bank statement and everything and they stand by their bull**** answer. And to make matters worse, they initially told me that I need to send my bank statement and they will expedite the process of reversing my money directly with my bank, but now they are telling me that I need to ask my bank to reverse the funds.
One of the items that I ordered was Airwick air freshener that basically had no scent, I called them about it and they did give me a credit for the item but I doubt I will use it because they have your money on lockdown and then spin some ****ty excuse when you want your money back.
