Sixty60 false advertising

False advertising on the sixty60 app. Order number ***2 has reference. I ordered 1x Beacon Whippy Strawberry Chocolate 24x41g priced at R9.99 on the app. I was charged for 24x41g on my receipt but only received 1x41g Beacon Whippy Strawberry Chocolate.

I called the Customer Service number and spoke to Vuyolwethu who placed me on hold for 19 minutes. Reference number *** has reference. My complaint was not resolved and the price of the chocolate on the sixty60 app remains R9.99 for 24x41g Beacon Whippy Strawberry chocolate.