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tony.noble tony.noble

1 reviews | Active since Jul 2016

06 Jan 2024, 09:04

Sixty60 deliver but don't collect if wrong

Sixty60 delivered two bags of unknown content to our house yesterday. The delivery address details were incorrect, a mistake made by whoever ordered. The Sixty60 helpdesk have not contacted the person who ordered nor have they collected the two bags. It could have perishables, I am not opening in case I am accused of removing contents in the event of a dispute after collection. This is most inconvenient and the helpdesk is quite frankly useless. I have checked the recipient name provided and no such person resides in our estate. This I have advised. No action has been taken by Sixty60.

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tony.noble tony.noble's update06 Jan 2024, 10:12
Reviewer Update
Update. Collected 10h09 this morning, a day after the incorrect delivery. The helpdesk team this morning were far more efficient. The delivery address they had for the order was another village, 850m away.