Sixty60 bad after service

Good day With this review I would like to tell you about a experience I had with Sixty60 regarding payment of money back into my account.

At first when I phoned them on the 3rd of June I was told that the money would be back into my bank account within 24 to 48 hours. When I phoned them again on the 7th after the monies did not show in my bank, I got told that the information given to me was wrong, it will be between 4-10 working days(Ref: 693699). After spoken to my bank today (Ref: ***3), I was told that they need an email from Sixty60 to release the money in my bank. I then phoned Sixty60 again, got in touch with a person that just does not do justice to Sixty60 good name and reviews. Got told they can only provide me with a letter to get MY money back on the 17th (Ref: 699409). This is not acceptable and I will never buy from the again.