SHOCKING SERVICE Checkers Customer Care

What a disappointment to phone the Customer Care Line. The reason for my call to say that Checkers did not have bread, NOT one LOAF, on their shelves. We only have a Checkers and a Shoprite in our town, Shoprite was closed for Sunday due to stock take. I called the customer care and spoke to Meagan Hildebrand. After no joy I called back and ask for the manager of the customer care department and spoke to Chat. He obviously promised the moon and stars and he will call me back on the following Monday. Seeing that we own a couple of businesses and spend quite an amount at Checkers every month (about R25 000 to R30 000), it was really shocking to me that they do not care about their clients. If you want 5 liter ice cream, you must order. I was waiting for over 3 weeks to get Jacobs coffee, NOTHING ON THE SHELVES and the list goes on and on and on. After getting there again this morning and they told me, I am not allowed to pay my Checkers card with my normal debit card, I must draw money. I wish Chekers can see the facebook comments of our town, people are laughing at you Checkers and you do not do anything about this.