1 reviews | Active since May 2015
Shelve products information written in Afrikaans
I was disappointed to find that the product information hanged between the shelves was written in Afrikaans which was facing the entrance which posed a challenge for me to find the product i was looking for, I had to go at the back of the back to make out the inscription, i don't have any issue with Afrikaans but i was expecting that the crucial informative signage that is intended to inform the majority of your customers will be in the language that most people can read and understand. For a moment while i struggled to locate what i was looking for, I felt rather stupid and your shop to be less shopper friendly. I then brought my unhappiness to the shop Manager who told me that he didn't see any problem as he could see that his customers were 50/50. He said that since i was the first customer to complain about it then he does not think it is that of a problem and the signage will only be changed when he gets a budget to revamp the shop, I suggested to him that what i was expecting was the signage to be turned around so the English inscription is facing the entrance to accommodate everyone. I hope this matter will receive the attention it deserves
