Shame on you Checkers Hyper Pavillion

We are frequent shoppers at the Pavillion in Westville, Durban. The filthiest store in this mall is Checkers Hyper. Todqy i was just disgusted by the incident that most certainly threatened my health and that of many others who used the trolleys at this store. This is apart from the other dirty spaces there. Enough of your disrespect. So i was patient and called the store. I was placed on hold for 4 mins. Then fut off. Then i called a further 6 times and was cut off. I then called the Centre management and told them to assust me by letting the store manager know i would like to.soeak to him. And if he didn't find the need to speak to a frequent customer then i will proceed to follow the channels neccessary to address his Blatant disrespect for Customers Health, with no sense of urgency to address issues. I did receive a call from.an admin manager who apologies for what the says i may have experienced. Do i really have time to fabricate an issue. Not deserving of that title. I reiterated to her that I will wait for her manager to call me today. She proceeded to say he was on a video call and was busy but will call me when done. It's now 20:45 and no call. The trolleys in this store are a disgrace to the store management. It speaks volumes of the disrespect they have for every customer. How is it that one can shop at other Checkers across the country and yet this store has such a low reward for its customers. The health hazard attached to such filth is unacceptable. Today was the last straw for me. Further to this I hqve made contact with the local health department of our municipality. Someone must be held accountable for such an atrocity. How can you take home goods that were in a trolley that looks like it was used as a toilet. Would this manager use that trolley? He has no excuse for this kind of disgusting appearance every single time we go there. Your store is failing a brand that certainly stands for more.