AV
Alicia V
1 reviews | Active since Jul 2011
28 Apr 2015, 14:14
Selling hollow baked goods
On Sunday afternoon, 26th, I bought two Panini (ciabata) loaves from the bakery, for guests I had over yesterday.<br> <br> When I sliced the one loaf yesterday, it was completely hollow inside. Then I cut the other, and it was the same, completely hollow, just a shell of bread. Needless to say, I couldn't use the breads. I took photos of them.<br> <br> This is unacceptable - I paid R26 for these, and it's not fair to expect me to drive all the way back to the store and spend more petrol, and parking, than the breads are worth, in order to complain about it.
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Checkers & Checkers Hypers's replyOfficial
29 Apr 2015, 08:55Hello avalentine,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your disappointment with the Ciabata bread you purchased at Checkers Century City. The details of your experience have been brought under the attention our Customer Relations Office who are attending to the matter. One of our representatives will be in contact with you shortly to provide feedback.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your disappointment with the Ciabata bread you purchased at Checkers Century City. The details of your experience have been brought under the attention our Customer Relations Office who are attending to the matter. One of our representatives will be in contact with you shortly to provide feedback.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply29 Apr 2015, 08:55
Official
Hello avalentine,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your disappointment with the Ciabata bread you purchased at Checkers Century City. The details of your experience have been brought under the attention our Customer Relations Office who are attending to the matter. One of our representatives will be in contact with you shortly to provide feedback.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your disappointment with the Ciabata bread you purchased at Checkers Century City. The details of your experience have been brought under the attention our Customer Relations Office who are attending to the matter. One of our representatives will be in contact with you shortly to provide feedback.
We thank you for taking the time and effort to communicate with us. We realise that it is only with the help of concerned consumers such as yourself that we are able to offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations