1 reviews | Active since Oct 2017
satisfied customer
Thank you Waseem from Checkers Xtra Savings support for your prompt and professional conduct,when contacted to assist me.I appreciate your understanding of my complaint and a speedy amicable resolution that followed immediately without unnecessary inconvenience and frustration to myself.
Furthermore I applaud your empathetic nature and sensitivity to the current business environment being burdened with the covid 19 pandemic and your decision to avoid me making a return trip to the store concerned and thus demonstrating care for my safety and well being.You were accountable for the alleged error and did not engage in a manner deemed to be maximising profit at the customer's expense and detriment.You provided a reasonable remedy in my favour and your action is aligned within the spirit and the law as provided in the Consumer Protection Act.
Thank you to the Checkers Brand that has engaged in honest and ethical business conduct and in my opinion is a leader in superior customer service.I am a satisfied customer in this instance.Keep it up!
