lL
lungisani L

1 reviews | Active since Aug 2011

22 Apr 2015, 21:46

Rump Steak NIGHTMARE!!!

Coming home from work after a long day, wanting to surprise my fiance with a steak dinner. I get home, open rump steak bought from Checkers and the almost R100 steak smells like a sewerage! (I am not exaggerating)<br> I decide to give Checkers the benefit of the doubt and slice a piece to fry just to confirm that it actually is spoilt.<br> <br> It tasted worst than it smelt.! and what makes this even more frustrating is that it was not the first time it had happened. <br> CHECKERS SHOULD STOP PUTTING SPOILT MEAT ON THE SHELF FOR CUSTOMERS TO BUY AND EAT AND GET SICK FROM. (Just now someone gets very sick from your ROTTEN meat. just now you have a lawsuit on your hands)<br> <br> Im very disappointed and very frustrated.<br> Went back to checkers at 7:30 pm to get my money back. Pity i couldn't get my petrol, electricity and time refunded.<br> <br>

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply23 Apr 2015, 17:46
Official
Hello lungsani,

Thank you for taking the time to contact Checkers.

We are sorry to hear of your disappointment with the steak you purchased at Checkers Davenport Road, however, we are happy that the matter was addressed at the store. As a customer driven business, Checkers recognises the significance in providing quality products and in the interest of good customer service, the details of your experience will be brought to the attention of Divisional Management for investigation.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations