SM
Sophia M

1 reviews | Active since Mar 2015

28 Mar 2015, 16:47

Rude Cashier

Checkers sells vouchers you can use to purchase your groceries. This afternoon I'm using MY coupons/vouchers to pay for my groceries. <br> <br> Maria Sebola rudely says these coupons take forever to count and are wasting her time. Why don't I pay cash? I was so upset. Then why does checkers sell these coupons so that their own staff members can ***** about it.<br> <br> I'm paying for my groceries, its not like I'm getting them for free. Who the hell is she to say such a thing? If that's the case checkers should stop selling these coupons and this lady called Maria Seloba in (checkers Kolonnade ) must be dealt with. Shes so rude and mustn't deal with customers period.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply07 Apr 2015, 10:32
Official
Hello Mateka,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Montana.

As a customer driven business, we understand the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations