Rude and unhelpful manager at Moreleta Park

<p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: small; background-color: #ffffff;">At Checkers, Moreleta Park at the end of April, when I tried to draw money at the till, I presented my card and typed in the PIN, the transaction was authorised. &nbsp;However the teller's screen showed error 30, for which there was no explanation. &nbsp;The cashier, Tsepe, could not give me the money and when I asked for proof that &nbsp;my card had been declined. &nbsp;I had the manager called and he, Mr Chapman, said that if I bring a print out of my bank statement, showing that the money has been taken from my account, they will take up the matter, but according to Nedbank, my card was rejected and there was nothing they could do.</span></p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: small; background-color: #ffffff;">Mr Chapman did not look at me once during our interchange and I found his attitude quite rude and very unhelpful.&nbsp;</span></p> <p><span style="color: #222222; font-family: 'Times New Roman', serif; font-size: small; background-color: #ffffff;">Nedbank has done an investigation and found that there is no reason why my card should have been rejected and that the error must be with the merchant's system.</span></p>