Rude and Unhelpful

I was at the Money Market at the St John's Checkers in Pinetown and I waited 10 minutes to be helped. There were 4 people behind the counter and no one helped me. I waited 10 minutes and then they called even though no one was in front of me and they look at me and just carry on talking and laughing. It is cause I'm not indian or african that they rude to me and I was there to draw money from the Money Market but they said for security reasons I needed to know how much my friend was sending me which i have never been asked this before at any other checkers ever since this money transfer was introduced to Checkers. Now they said i need to know the amount which i was not told due to it being a suprise. they already ask for the ID and code and pin code which i got but now i need to know the amount. If someone is trying to take money they wont have the pin code.Now i must wait 2 months for my friend to get back from overseas so i can find out how much he sent. ****** attitudes from the staff and VERY unhelpful and they all look at me with stupid looks on their faces like im making them late for their lunch or making them late to go home. How rude