Rotten service at Checkers 14th Avenue, Roodepoort

The service and attitude of staff is always rotten, as if you are not buying and paying but asking for it for free with smiles from apparently senior management only for customers of the same race. Lackadaisical staff, if you ever find one in between the isles, and cashiers, who drag their feet when attending on customers needs at the teller. My one particular experience was that I waiting at the paypoint/ till lane and observing three members of staff, including one who was designated front end "controller", attending on a customer for about ten or more minutes for some payment or other problem. Why make others wait and why not close off the particular "lane" to the teller, so that other customers will have an idea as to what is happening. The attitude of the very rude staff (all three) at the tills when I complained was one that "the customer is right". Nobody denies this but that does not detract from the fact that you mismanaged the situation to the frustration of other customers. I forget to mention that many of the lanes to the tills were closed off. This is not unusual at the branch as cashing up seems to be specifically done when the store is busy, as if to deliberately frustrate its patrons. The teller offered to call the manager with a look of "so, what can he do to me?" but I refused because, previously, a manager who promised to call on another one of my complaints, still hasn't called, and that was indeed many months ago. I noticed that the furniture section has been reduced in size and I hope the entire branch closes and all the staff die of a horrible disease. I also hope that Checkers competition grows. As a supermarket chain, I have observed it is mostly the staff of Checkers who are on strike for low salaries) so the "fish perhaps rots from the head" so to speak. Not shopping there again.