Rotten Oranges & Racial **************

Repeatedly, Checkers has sold me bad oranges (that go rotten within days) and repeatedly I have brought it to their attention and returned the product. The last time I was in Checkers, the first bag of oranges I picked up contained 2 rotten oranges. So the product just sits on the shelf without anybody checking it. Checkers does not to care.

The staff at Checkers are unfriendly and unhelpful. To make matters worse, I was at the receiving end of an instance of racial ************** by a Checkers cashier. For no apparent reason the cashier refused to put my groceries into bags, saying I should "do it myself". (I found out later from people in the community that apparently Checkers staff had been "targeting white people", purposefully treating them badly.) The shop manager had to get another staff member to do the job at the checkout counter, upon which the cashier became belligerent and confrontational and tried to provoke me. I walked out of the shop in disgust.

The "customer care helpline" didn't do much other than waste my time and money (R150 in phone calls later.)

The issue with bad oranges never did get resolved and I don't know if it will be, since I will not be returning to Checkers.

In my last communications with Checkers, they stated that a regional manager would like to phone me and asked me for a time that would suite me. I rep**** with a date and time and waited. Nobody phoned me!