TG
Tate G

1 reviews | Active since Feb 2013

03 Feb 2015, 10:05

Rotten / Mouldy fruit

I usually buy my fruit from Woolworths, however I tried a packet of cling peaches from the Sandton Checkers and they were amazing and were cheaper than Woolworths. I was impressed and went back on the evening of Friday, 30 January, when I purchased more cling peaches, blueberries, litchis and apples. On the morning of Monday 2 February (well before the expiration date on all the fruit), packing my lunch, I found that a few of the blueberries in the middle of the container were mouldy and green. I had to go to Checkers during my lunch break and return them. Checkers refunded me the full amount. On the morning of Tuesday 3 February, again packing lunch, I found that the litchis also had mould growing on them and the peaches were rotten. This is ridiculous and appalling! I should also mention that when purchasing the litchis, I had to run back and exchange the one's I had chosen as the litchis in the pack I had in my hand was green and mouldy. How can you sell this?! And am I expected to return to Checkers every day to return rotten fruit?<br> <br>

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply03 Feb 2015, 11:09
Official
Hello tatertot,

On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the fresh produce purchased at Checkers Hyper Sandton.

As a customer driven business, Checkers understands the importance of providing customers with quality products. For this reason, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations