Rotten meat

Checkers at Rivershed Parys had numerous complaints on Facebook about their rotten meat etc. I always thought people are are coplaining for nothing. Today i bought a packet of dry wors. When i got in my car i took a piece out and ate it, it was rotten! I took it back to the manager and told her that the people who complained was right. She refund me and asked if I would like to get something else. I asked her what are they going to do about the complaints? She didn't answer.