1 reviews | Active since Mar 2015
rotten food and no refund
i bought two cakes on the \reduced' shelf at the Checkers and when we cut the cakes they had green stuff and the cream smelled bad we couldn't eat the cakes. me and a colleague took both cakes back to checkers and asked for a manager and he kept on sending a lady to speak to us telling us that if you buy anything on the "reduced\"" shelf you buy it at your own risk. we asked him why is there not a notification stating that he couldn't answer and he actually didn't take our query serious and we ended up throwing both cakes away. why don't they have a sign that says buy at owe and why sell rotten food to people? why don't they just throw it away? i am really disappointed at Checkers that they would put someone like him in a management position he didn't even apologize . this incident happened on the 24/03/2015"""
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the cakes purchased at Checkers Gezina.
As a customer-driven business, Checkers understands the importance of providing patrons with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the cakes purchased at Checkers Gezina.
As a customer-driven business, Checkers understands the importance of providing patrons with quality products. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations