IM
Itumeleng M
1 reviews | Active since May 2010
03 Feb 2015, 17:47
Rotten Food
On Saturday the 31st January 2015, I went to checkers hyper festival mall as they had a special to buy groceries. I also a chocolate swiss roll. When I got home as I was about to indulge on the swiss roll, I noticed was rotten and had mould all over it. I have pics to prove it and also the \sell by"date was the 27th January 2015 and I bought it on the 31st January 2015. I was really disappointed especially that I drove all the way from Vosloorus to Kempton park only to find such. """
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Checkers & Checkers Hypers's replyOfficial
04 Feb 2015, 08:57Hello meisie479,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment in the product purchased at Checkers Hyper Kempton Park.
As a customer driven business, Checkers realises the importance of offering superior service and quality products. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind Regards
Dean Olwage
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment in the product purchased at Checkers Hyper Kempton Park.
As a customer driven business, Checkers realises the importance of offering superior service and quality products. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind Regards
Dean Olwage
Customer Relations
Checkers & Checkers Hypers's reply04 Feb 2015, 08:57
Official
Hello meisie479,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment in the product purchased at Checkers Hyper Kempton Park.
As a customer driven business, Checkers realises the importance of offering superior service and quality products. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind Regards
Dean Olwage
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment in the product purchased at Checkers Hyper Kempton Park.
As a customer driven business, Checkers realises the importance of offering superior service and quality products. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind Regards
Dean Olwage
Customer Relations