Rotten food

It's been 3 times we brought meat from Checkers in Tongaat mall and the meat was smelling and rotten and the manger is not a people person all he could say was sorry how can such a big store like this sell rotten food when we opened it the smell was so bad we couldn't even manage and Upon going there all he did was call for some one from the. Department and then say sorry we give you a refund this should not happen cause people can eat and get sick like this