PP
Pauline P

1 reviews | Active since Oct 2015

28 Oct 2015, 17:00

ROTTEN CHEESE

On the 24/10/2015, i purchased groceries from Checkers at Mall of the South,<br> <br> when i opened the individually wrapped cheddar cheese i purchased, i found mold on it, <br> i am not usually one to complain, so i cut off the mold and used a few of the cheese slices.. it tasted funny <br> <br> when I got home from work on Tuesday afternoon, my mum informed me that she was about to feed my 1year old baby the cheese when she saw it had blackish mold on it!<br> <br> on Wednesday i called the manager who informed me they need the rotten cheese back... and asked me if i wanted an exchange on the item or a refund...<br> <br> this is very disappointing! do they not realize that my baby could have fell ill! from eating their rotten cheese?<br> or that from my residence it costs a minimum of R.80 to get to Mall of the south and back home...<br> what good then is a refund or an exchange? i still will be losing out to get there in the first place. why cant they see these implications?<br> <br> i feel it should do more than just a refund, or exchange, so that the customers inconvenience, and costs of it is covered as well.

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