cV
crystal V
1 reviews | Active since Apr 2015
21 Apr 2015, 11:02
rotten
Purchased i&j \african spice"fish steaklets. Used it within 1 week as stated on the product but it looked as if it was defrosted and refrozen. Fish steaklets had thick ice and smelled horrible. Baked it anyway and made my kitchen stink. I&j customer care was a waste of time. People packing in receiving must make sure product is at right temp amd packed in freezer on time. Boxes are always damaged at the opening<br> """
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Replies (2)
Checkers & Checkers Hypers's replyOfficial
24 Apr 2015, 17:16Hello zura05,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the I&J African Spice Hake portions.
As a customer driven business, Checkers realises the importance of providing customers with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the I&J African Spice Hake portions.
As a customer driven business, Checkers realises the importance of providing customers with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply24 Apr 2015, 17:16
Official
Hello zura05,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the I&J African Spice Hake portions.
As a customer driven business, Checkers realises the importance of providing customers with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the I&J African Spice Hake portions.
As a customer driven business, Checkers realises the importance of providing customers with quality products. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
We thank you for taking the time and effort to communicate with us. It is only with the help of concerned customers such as yourself that we are better able to continuously strive to improve the overall shopping experience of our customers.
Kind regards
Devon Currie
Customer Relations
cV
crystal V's updateReviewer Update
04 Oct 2017, 00:30sorry for the late reply. I was highly impressed with the service thereafter and am still a long standing customer of this store.
cV
crystal V's update04 Oct 2017, 00:30
Reviewer Update
sorry for the late reply. I was highly impressed with the service thereafter and am still a long standing customer of this store.