1 reviews | Active since Jun 2011
*********** customers
Last night on my way home i stopped off to get onions, tomatoes and a few other items. I bought a packet peeled onions that were priced atR10.99 per kilo and was chargedR11.99 per kilo. The tomatoes were pricedR16.99 per kilo but i was charged R17.99 per kilo. This really upset me and i asked the lady who weighed my purchases to call the manager. After a 10 minute wait the assistant manager arrived and i explained my problem to him. He told me a lot of **** and bull and refused to assist. The conversation at this point got heated and i demanded that the general manager talk to me. Again after a long wait Justice arrived who was the manager. I told him the problem and he fully agreed with me. What a different attitude and he resolved the problem. However whilst i was standing waiting for a manager to come i saw at least 10 other customers buy tomatoes and were charged the incorrect price. This is disgusting.They didnt even attempt to tell other customers of this problem. SHAME on you Checkers and i will never support you again and i only do because Fnb give me 5% back on my purchses in e bucks. I will now go back to PnPay who have NEVER cheated me. SHAME ON YOU!!!
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bram Fischer.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Bram Fischer.
As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations