Returned Rover R2000 worth of goods

Promoter promoting Nescafe Dolce Gusto coffee doing a good job so I took a few different coffee boxes and a machine all to the value of over R2000(machine and coffee pods).<br> The service a the till was pathetic and I had to call the customer services to assist a lady in front of me as the system was not picking up the correct promo pricing on a product and all the cashier was doing was trying to find it on the broadsheet and not resolving the issue. When it was my turn to pay the coffee machine did not scan and again she tried manually entering all the barcodes on the box but to no avail. Again I called for assistance and the person took the coffee machine away to \check in the system"he took so long to return I cancelled the entire purchase.<br> What does it help getting suppliers to promote a product you can't even sell or ring through the till. Obviously Mr Basson and the Shoprite Checkers group is doing well enough not to care about customer service. """