refuse help after manager sadi they will

After 12 years of buying everyday at Checkers Malvern durban we are moving and called the manager yesterday to ask for boxes he said we can take as many boxes as we need and must go to the back and ask for Bronwyn when we arrived they refused to give us anthing and was talking to us in a vey bad way, I am a pensioner and don't get much money and can't buy boxes, can't believe I had to ask my nabour to drive me all the way to checkers after the manager sais yes and then at back refused, very sad. Best to never support Checker again. Not a friendly place at all.