Really disappointed with Sixty60's service lately

I'm really disappointed with Sixty60's service lately. * For my past 5 orders I've received the wrong products. If I don't choose an alternative it means that I only want that product & that I don't want an alternative. If you don't have what I ordered - don't guess and make me pay for it!!! * When I log an issue, it doesn't credit to my account like it use to in the past. * The cheese I received today is clearly rotten, with another random replacement I definitely didn't want and had to pay for. Instead of ****** I received gerkins. I wanted it for flew medicine for my children. What am I suppose to do with gerkins then!?! Seriously!! It's almost R200 mess up. * What really upsets me is that I log an issue and nobody gets back to me or makes an effort to correct the mistakes. It's really not right. * A service that I use to think was the best thing since sliced bread is now just rediculous. * I think it might be since the new t&c was implemented that the delivery is free if 80% of the order was not delivered.