BL
Berna-Lee Lemmetjies

1 reviews | Active since Nov 2018

26 Sept 2023, 15:08

Rather go in store, convenience will cost you time!!!!

By far the worst online shopping experience.

An order placed at 11:30 has still not been delivered. Almost 4 hours later.

I’ve called thrice and was advised devices are slow. I asked for the shopper to please leave with my goods aa only 1 item was out of stock and this was not possible.

After pleading for me to collect my goods at a store I was told that isn’t possible too.

So technically, I have to sit and wait for IT to fix an issue that couldn’t be fixed for 4 hours.

My full amount of funds taken and no refunds made for the outstanding goods or even an email to let me know about the delay.

I’m not upset at the glitch, I’m annoyed that no one had the decency to advise me about the issue and after spending 45 min on 3 several calls, all I got was “unfortunately not”

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