SD
Shamira D
1 reviews | Active since Mar 2009
22 Feb 2015, 13:45
******, SHAMEFUL AND INSULTING
On the 31 January 2015 I had a shock at what I witnessed .The store manager was insulting 2 pensioners and one was in a wheel chair.Apparently they were there to purchase items that were out of stock previously .They apparently got a rain check to purchase those items when checkers did have stock.<br> The store manager Peter Le Roux was shouting out aloud infront of all the customers insults at them and called them \you people".I was so angry I just left my trolley full of groceries and left in disgust as I am not supporting a shop that treat customers like that .The customer is always right and tomorrow it MAY HAPPEN TO ME OR YOU."""
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Checkers & Checkers Hypers's replyOfficial
23 Feb 2015, 11:51Hello sham786,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Hyper Centurion. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Hyper Centurion. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply23 Feb 2015, 11:51
Official
Hello sham786,
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Hyper Centurion. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact the Checkers supermarket chain.
We are sorry to hear of your bad experience when visiting Checkers Hyper Centurion. As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations