quality of food

I visited your store on the 25th and bought a couple of necessities. I went to your deli to buy cold meats. The afternoon my husband made us sandwiched only to discover that the meat was not completely cooked through. I normally do my shopping at your store and this is only the second time I have a issue with one of your products. The first time I was asked to come to the store to return my product which was completely not an option taking in consideration the amount of time u have to spend to get the product refunded. My question is, does anyone do a quality check on the cooked product?