EG
Esmari G

1 reviews | Active since Jul 2012

10 Mar 2015, 19:03

products not up to standard

Checkers open last year... the products was fresh and price low.. I was so happy to have a checkers in town. But the feeling did not last.. the past few months the product quality drop. Me and a few of my work colleagues talked about. Potatoes do not last half a month. Then you loss more then half a bag... same with the pears 3 days. There was a special on pronutro you buy a box and get the bar free... i was told they do not stock pronutro bars how can there be a special and you do not stock the product? I would understand if it was sold out. The staff at the till are very friend but the is the only good thing

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply11 Mar 2015, 14:05
Official
Hello esmarigroenewald,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Bela Bela.

As a customer driven business, Checkers understands the importance of offering quality products and superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.

Kind regards
Devon Currie
Customer Relations