DD
Doug D

1 reviews | Active since Mar 2009

04 Mar 2015, 15:14

Product exchange without till slip

I bulk-bought 10 used-to-be-excellent Mitchum anti-perspirants at Checkers and soon found out that the new Mitchum formula doesn't work for me at all, just creates a sticky mess. I never had my till slip anymore but took the remaining 6 sealed Mitchums to Checkers and asked if I could exchange them for other deodorant products. The manageress facilitated this exchange, saving me what, as a pensioner, constituted a fair bit of money. Kudos to Checkers at Horison Village. :)

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply05 Mar 2015, 14:00
Official
Hello dougd,

On behalf of the Checkers supermarket chain, I would like to thank you for taking the time to contact us with your compliment about the service you received at Checkers Horizon.

I would like to assure you that this is the level of service that Checkers as a company strives to provide at all times and I will ensure that the relevant divisional managers and staff receive your kind words of praise.

In conclusion, I would like to thank you for shopping at Checkers and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.

Kind regards
Devon Currie
Customer Relations